Global Economy's leading magazine, Fortune, recently released the names of the most amazing airline in the world.
Fortune make an assessment based on social responsibility, product quality, as well as criteria related to other businesses, such as quality management and global competitiveness. Here's the winner:
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Spoiler for Winner:
1. Delta Airlines
American Airlines has become the airline's most impressive this year. Delta jumped from third place last year.
"extraordinary increase in a year when Delta had to compete with rising fuel prices and a brutal winter storm," the report said, as quoted from CNNMoney.
Despite many challenges, Delta managed to focus on customer service. Delta also upgrade the app up, so that passengers easy to buy tickets and print boarding pass with ease.
2. Singapore Airlines
Fortune assess Singapore Airlines has always created the luxury of flying. The airline is registered as a user first superjumbo Airbus A380 with a capacity of 471 seats in 2007.
"They complement the luxurious amenities and roomy cabin," the report said.
Recently, in a survey conducted by consulting firm Clear Ideas, Singapore Airlines received an award as the most desirable brand in Singapore.
The company has raised its tariff, but customers still are willing to pay more to get a comfortable trip. In the last quarter of last year, Singapore Airlines posted a 12 percent increase in revenue, and net profit of U.S. $ 225 million.
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Spoiler for Winner:
3. Southwest Airlines
Unlike other airlines, Southwest does not apply the surcharge on its flights, including to the passengers who bring pets.
Southwest has taken the attitude that this is feasible given to their loyal customers.
Low-cost airline based in Dallas, Texas, United States It also does not charge cancellation of flights or flight schedule changes.
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Spoiler for Winner:
4. Lufthansa
Lufthansa customers can expect to enjoy the fresh air under new leadership. In September 2010, Christoph Franz, the former CEO of Swiss International Airlines to take over this German airline.
When the first speech, Franz will spend U.S. $ 4.7 billion to buy 48 new planes. The planes are scheduled to come in 2012.
Lufthansa has also worked with NetJets, a private jet company owned by Warren Buffett. This service allows passengers to rent a private jet around the Middle East and the U.S..
This summer, Lufthansa also plans to open a new service to Antayla in Turkey, Palermo in Italy, and Trondheim in Norway.
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Spoiler for Winner:
5. Air France
Recently, Air France focuses on expanding the reach, so that customers can fly to various destinations with ease. Thanks to a partnership with Delta and Alitalia, Air France could have easy connections in Atlanta, Rome and other cities.
After the Japanese earthquake, adding seats for Air France Paris-Tokyo flight. This is in response to growing demand. The French airline is also cutting the cost of airline tickets from Tokyo.
Air France has a young fleet of efficient, and plans to increase the capacity of a summer trip.
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